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We welcome your feedback, comments and questions and. You can contact us using the form below. 

Our office is temporarily closed due to COVID-19 restrictions and our team are working from home. To contact us you can email sciaf@sciaf.org.uk  or call 0141 354 5555  or 0141 354 5508 from Monday to Friday, 9am to 5pm. 

Fundraising complaints

For details of our Supporter Care Promise please visit www.sciaf.org.uk/supporter-care-promise.  If, at any time, you feel we are not living up to this promise please contact Anne Karlin, Supporter Services Manager on 0141 354 5555 or akarlin@sciaf.org.uk. If you remain dissatisfied, please contact the Scottish Fundraising Standards Panel who deal with escalated fundraising complaints relating to Scottish registered charities.  www.goodfundraising.scot/make-a-complaint/

Complaints about our Programmes

If you wish to make a complaint about a programme, activity or member of staff in our international programmes please contact Lorraine Currie, Director of IHD, lcurrie@sciaf.org.uk.

Safeguarding

If you would like to speak to our Safeguarding Advisory Group please contact Mairi Sherry, HR Co-ordinator, msherry@sciaf.org.uk.

OSCR

Concerns of a serious nature about any Scottish charity can be raised with OSCR via their online form www.oscr.org.uk/contact-oscr/charity-concern-form/.

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