Contact Us

We welcome your feedback, comments and questions and. You can contact us using the form below. 

Please note that messages sent today will be responded to after the Christmas break in the week commencing Monday 4th January.

Fundraising complaints

For details of our Supporter Care Promise please visit  If, at any time, you feel we are not living up to this promise please contact Anne Karlin, Supporter Services Manager on 0141 354 5555 or If you remain dissatisfied, please contact the Scottish Fundraising Standards Panel who deal with escalated fundraising complaints relating to Scottish registered charities.

Complaints about our Programmes

If you wish to make a complaint about a programme, activity or member of staff in our international programmes please contact Lorraine Currie, Director of IHD,


If you would like to speak to our Safeguarding Advisory Group please contact Mairi Sherry, HR Co-ordinator,


Concerns of a serious nature about any Scottish charity can be raised with OSCR via their online form

Send us a message

We'll aim to respond to your message within one working day.